creatit High performance digital agency
creatit
+34 91 091 32 27 hello@creatit.es Calle San Agustín nº12 28014 Madrid, Spain
How creatit has evolved

From running actions to building systems.

Our evolution hasn't only been about adding services, clients or people. It's been about learning to connect each part of the business better.

Where we are

creatit is past the stage of proving it can do good work. We're now building an organisation capable of holding that standard while it grows.

That means choosing projects better, simplifying how we work, strengthening account management, turning our knowledge into methodologies and using technology to remove friction.

We're not trying to be the biggest agency. We want to be one of the agencies that best understands how to connect creativity, data, technology and business.

Where we come from

In our early years we helped brands solve specific needs: a campaign, a content strategy, an online store or a launch.

Today we work differently. We embed ourselves in teams to understand the business, spot opportunities and connect strategy, creative, media, technology and data within a single growth system.

It isn't about doing more. It's about making every action have a purpose, a metric and real impact.

What we've built

An evolution that hasn't just been about adding, but about connecting each piece better.

Since 2017 · a company in 2020From a one-person project to a company with a team, a client portfolio and an offer tied to business results.
100+ businessesThey've trusted us to drive their growth: eCommerce, startups and established companies.
Multidisciplinary teamStrategy, creative, content, paid media, eCommerce, automation and technology working as one.
Our own methodologiesZeroPubli, Social First, ThecreatorUGC, ConsultorIA and Growth System, born out of real client problems.
Official partnersWe work alongside the main marketing, eCommerce and automation platforms.
Sustained growthWe've grown revenue fivefold since 2020 while expanding the team, our capabilities and the calibre of our clients.

What we've learned

Honest lessons from almost ten years of building, with our clients and with ourselves.

Growing isn't taking every projectGrowth is only sustainable when the challenge, the client, the team and the way of working all fit.
Strategy is useless if it can't be executedGood ideas need clear priorities, owners, resources and the ability to actually get started.
Creative and data aren't separate departmentsThe campaigns that work best come from business, creative and measurement working together from the start.
Transparency also means saying what isn't workingMeasuring isn't just showing good results: it's understanding what to change and where it's worth continuing to invest.
Building a team is building a productQuality depends on people, but also on the processes and systems that let them do their best work.
A mature agency has to be able to say noSpecialising isn't doing one thing only; it's knowing which problem we're solving and for whom.

What we're improving

The next leap doesn't depend on adding more clients or people, but on building a more focused, more predictable company. We're working on several areas at once:

Project selectionChoosing better where we add real value, reviewing scopes and protecting profitability and quality.
Account managementEvery project with a clear owner, defined goals, visibility and the ability to anticipate risks.
Knowledge into methodologiesTurning the experience that lives in people into playbooks, frameworks and reusable systems.
Technology to remove frictionAI and automation applied to processes, decisions and results; not as a surface layer.

Where we're heading

creatit's next stage rests on four priorities.

Better growth systemsServices that are increasingly connected and aimed at real business impact.
More knowledge of our ownMethodologies, playbooks, research and content that's useful for clients and team alike.
Technology genuinely appliedAI and automation to improve processes, decisions and results, not as a fashion.
Sustainable growthA profitable, focused company able to grow without losing closeness, judgement or quality.
The creatit handbook

How we add value.

A public extract from our internal handbook: who we are, what drives us and how we run each project.

Mission, vision and values

Mission

To drive the digital growth of ambitious companies through high-performance marketing, combining creativity, data and clear processes. We want to be a strategic partner for each client, bringing real impact and sustainable results.

Vision

To be the reference digital agency for the fastest-growing companies: known for turning potential into measurable results, for its capacity to innovate, and for a team culture that inspires excellence, collaboration and continuous learning.

Values

  • AmbitionWe want more: more impact, more results, more growth. We never settle.
  • Proactivity and innovationWe don't wait for problems to appear: we prevent them. And we're always looking for new ways of doing things.
  • Transparency and honestyWe communicate clearly, directly and honestly with the team and with clients. Trust is the basis of everything.
  • Excellence in executionSmall details make the difference. Our obsession is doing things well, every time.
  • Humility and continuous learningWe know a lot, but we can always learn more. We listen, we ask and we share.
  • Empathy and teamWe believe in people. Talent adds, but a team multiplies.

What makes us different

In a market full of agencies, we stand apart in how we think, how we work and how we support our clients.

  • Client selectionWe don't work with everyone. We choose ambitious, high-potential projects: it's the only way we can guarantee real impact.
  • Our own methodologiesSystems like ZeroPubli, ConsultorIA and TheCreatorUGC to create, measure and scale campaigns with a rigour few agencies offer.
  • A culture of processWe document and refine every step (Handbooks → Playbooks → SOPs → Checklists): consistency and clarity, no improvisation.
  • A team of specialistsEveryone has a clear role and brings expertise. We perform at tier-1 agency level with the closeness of a partner.
  • Radical transparencyWe don't dress up the data. Clear dashboards and real results, both when they're good and when there's work to do.
  • Shared growthEvery client is a chance to learn and innovate. What makes brands grow makes us grow too.

Work and flexibility

We work with a hybrid model: we combine the flexibility of remote work with the in-person time that keeps team culture alive.

WeekIn the office Monday, Wednesday and Thursday. Remote Tuesday and Friday.
SummerJuly and August, fully remote.
ChristmasFrom 18 December to 2 January, Work Everywhere.
PhilosophyIndividual flexibility plus in-person collaboration. Trust and responsibility.

How we manage projects

Every account has an Account & Project Manager who anticipates needs, coordinates the team and guarantees creatit quality. Proactive, methodical management, not reactive.

Every dayWe review the state of active projects, prioritise by impact and unblock whatever needs unblocking.
Every weekWe analyse each client's performance, align goals with the leads and propose tests and improvements.
Every monthWe review results, profitability and satisfaction, and set the growth focus for the following month.
With dataDecisions made on real dashboards (Whatagraph, Meta, Google Ads) and living documentation (Playbooks and SOPs).