creatit High performance digital agency
creatit
+34 91 091 32 27 hello@creatit.es Calle San Agustín nº12 28014 Madrid, Spain

Turning every music release into an activation that builds community and sales.

We designed an editorial system to turn every Sony Music Store release into a full campaign connecting cultural conversation with eCommerce.

SectorEntretenimiento · eCommerce
Services
Social FirstContentPaid MediaeCommerce
The case
«Every release has its own calendar, identity and audience. The challenge was a shared narrative that didn't dilute each artist.»

Client and context

Sony Music Store is the official store of Sony Music Spain, where fans find vinyl, CDs, box sets, merchandise, pre-orders, special editions and exclusive releases from their favourite artists.

The challenge: one narrative for very different artists and communities

Sony Music Store doesn't work like a conventional eCommerce. Every release has its own calendar, visual identity, audience and level of fame.

A pre-order from an international artist calls for a different approach than a special edition, a historic reissue or merchandise from a Spanish artist.

The challenge was building a recognisable digital presence for the store without diluting each artist's personality, and connecting cultural conversation with the eCommerce's commercial goals.

The solution

An editorial system to turn releases into digital events.

Narrativa editorial

A recognisable content line for the store, able to live alongside very different artistic worlds.

Releases and pre-orders

Activations for artists such as Rosalía, Alejandro Sanz, Bruce Springsteen, Supersubmarina and Manolo García.

Content and product

Organic production, product content and unboxings adapted to each community.

UGC and creators

Collaborations with creators to widen the reach and credibility of each release.

Paid media and eCommerce

Amplification through paid media and a direct connection between social media and Shopify.

Technology wasn't approached as a pile of tools, but as a connected ecosystem along the same customer journey: from discovery to conversion, loyalty and repeat business.

Instagram

Community and content.

TikTok

Reach and culture.

Meta Ads

Amplification and conversion.

Google Ads

Capturing purchase intent.

Shopify

eCommerce and releases.

The Creator

Our own creator network.

Sony Music Store
Sony Music Store
Sony Music Store
The impact

A more active community and an eCommerce that capitalises on every release.

The new strategy widened the store's visibility, increased traffic and raised the commercial power of every release. Sony Music Store went from communicating products to building digital experiences around artists, fans and what's happening in music.

Revenue+135%
Usuarios+90%
Followers in 3 months+3K
Instagram engagement+64%

Let's talk about growth.

Tell us where your business is right now and we'll look together at which digital opportunities can move you forward.